​Mission Statement

The mission of the Burke County Emergency Communications Center (BCECC) is to serve the community and local government agencies with effective emergency communications services. We will serve as a facilitator of communications for public safety agencies in Burke County. Burke Emergency Communications Center will maintain a high standard of quality service to the citizens of Burke County.



Hyper-Reach is an emergency notification system, a way to send your voice, a text message, a TTY (teletype for the hearing impaired) message, or an alarm message to as many people as you need to reach, either from our website or with just one phone call.

Hyper-Reach, by default, will call your home phone number (if it is a listed number) in the event of local emergencies or community alerts, but NOT Weather Alerts (without signing up).

Hyper-Reach is currently being used by dozens of law enforcement agencies, corporations, churches, schools, and community groups.



Travel information is currently disseminated to the public using venues such as Highway Advisory Radio, Dynamic Message Signs, and on other NCDOT services. The North Carolina 511 system is part of a nationwide effort to disseminate travel information to the public via another venue, the telephone. 511 in North Carolina was implemented in the summer of 2004.

511 uses an automated voice response system, which means callers are guided through a menu with a series of requests. Callers can ask for specific areas, and the system will provide information about traffic incidents, closures and other important roadway conditions.


​Crime Stoppers

Local law enforcement agencies seek credible information concerning suspects involved in crimes. Remember, you do not have to leave your name and a CA$H reward may be offered if your information leads to an arrest.

Click the button to the left to learn more.

Click here to fill out the web form.



 Contact Us

Phone: 828.437.1911
Fax: 828.432.0806

Text to 911 Info
1. Enter numbers "911" in the "To" field

2. The first text message to 9-1-1 should be brief and contain the location of the emergency and type of help needed

3. Push the "Send" button

  • Be prepared to answer questions
  • Text in simple words
  • Keep text messages brief and concise





911 Tipshttp://www.burkenc.org/assets/Published Documents/Departments/Emergency Communications/911 Tips.pdf911 Tips