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Emergency Communications - 911
Mission Statement
The mission of the Burke County Emergency Communications Center (BCECC) is to serve the community and local government agencies with effective emergency communications services. We will serve as a facilitator of communications for public safety agencies in Burke County. Burke Emergency Communications Center will maintain a high standard of quality service to the citizens of Burke County.
NCDOT (North Carolina Department of Transportation)
Travel information is currently disseminated to the public using venues such as Highway Advisory Radio, Dynamic Message Signs, and on other NCDOT services. The North Carolina 511 system is part of a nationwide effort to disseminate travel information to the public via another venue, the telephone. 511 in North Carolina was implemented in the summer of 2004.
511 uses an automated voice response system, which means callers are guided through a menu with a series of requests. Callers can ask for specific areas, and the system will provide information about traffic incidents, closures and other important roadway conditions.
Click here for more information.
Crime Stoppers
Local law enforcement agencies seek credible information concerning suspects involved in crimes. Remember, you do not have to leave your name and a cash reward may be offered if your information leads to an arrest.
Fill out the Burke County Crime Stoppers form.
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Emergency Communications
Physical Address
650 Kirksey Dr
Morganton, NC 28655
Phone: 828-437-1911Fax: 828-432-0806
Text to 911 Information- Enter numbers "911" in the "To" field
- The first text message to 911 should be brief and contain the location of the emergency and type of help needed
- Push the "Send" button
- Be prepared to answer questions
- Text in simple words
- Keep text messages brief and concise
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Heather Joyner
911 DirectorPhone: (828) 764-9133
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Ali Rose
Senior Administrative AssistantPhone: (828) 764-9123
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Chris White
Operations ManagerPhone: (828) 764-9125
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Terry Lail
Quality/QA ManagerPhone: (828) 764-9124