Social Services

The Burke County Department of Social Services is dedicated to assist individuals who require or request our applicable social work services to maintain or enhance the quality of their lives. We strive to provide those services within the context of community needs, the law, and state defined policy. We further seek to provide those services in a manner that respects the dignity of each human being and recognizes the need for each individual to reach his/her highest level of independence.


If you need to report abuse or neglect during normal business hours, Monday through Friday 8 a.m. to 5 p.m, call 828-764-9600 and ask to speak to a children's protective services intake worker. 

After Hours & Weekends

After 5 p.m. or on the weekend, call the Burke County Sheriff's Department at 828-438-5500 and ask to speak to the Burke County Department of Social Services on-call social worker.  Do not make a report using this website.

  1. Burke County Has a New Social Services Director

    On behalf of the DSS Board of Directors I am pleased to announce the appointment of Korey Fisher-Wellman as the new Department Director effective November 27, 2019. Mr. Fisher-Wellman currently serves as a Social Work Supervisor with Catawba County DSS Read on...
  2. Get Covered - Guide to Health Insurance Marketplace

    Visit to get answers to your questions and sign up for email updates. You can also call the Health Insurance Marketplace Call Center at 1-800-318-2596. TTY users can call 1-855-889-4325. Read on...
  3. Food and Nutrition Services (Food Stamp) Recipients - Dorian Response

    Due to Hurricane Dorian, households scheduled to receive FNS benefits from Sept. 9-21 will have their benefits loaded on to their EBT card on Sept 7. Read on...
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Youth Employment Certificates

Youth Employment Certificates