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Seek medical attention for the bite immediately. Your medical provider should contact Burke County Animal Control if you have been bitten, if they don’t then you contact (828) 438-5500 to report it yourself. If you decide not to seek medical treatment for the bite you must still report the bite, even if it is your own animal that has bitten you.
No but the animal is required to be quarantined ten (10) days as a public health preventative measure. The owner is allowed to get the animal back after the quarantine period is over but if the animal dies for any reason during the quarantine then it must be tested by the state lab for rabies.
An animal that has bitten someone must be quarantined at a state licensed facility. This means that you can pay to have your animal quarantined at a state license boarding facility provided they are aware they are boarding an animal for bite quarantine and are willing to do so. You must provide Burke County Animal Control with the name, address, and phone number of the facility boarding the animal. Animal control will contact the facility to verify the animal is in their care, to verify the animal is being housed by itself, to check on the animal during the quarantine period, and to inform the facility when the animal may be released from quarantine.
Bite reports are only released after the bite case has been closed which may not be until after the required quarantined period is over for the animal that bit the victim.
Bite reports can only be released to:
Tips to prevent dog bites:
If you believe your animal might be at the animal shelter the first thing you should do is come by the shelter to verify if it is in fact at the shelter. If you find your animal the shelter staff will be more the happy to help you get your animal back.
Yes, animals that are housed at the animal shelter are subject the fee schedule found below. These amounts are subject to change so please contact the animal shelter to confirm any cost to claim your animal. Costs can vary based on how and how long the animal had to be housed, how the animal came to the shelter, if citations were issued, and if the animal requires a rabies shot.
No. We do not have the space to board owned pets.
Burke County no longer requires a county license for pets.
No. We do not offer this service.
Yes, all animals that come into our shelter are scanned for microchips.
The first thing to do, after searching your neighborhood, is to visit the Burke County Animal Shelter and look for your lost pet and file a lost report at the shelter. You need to visit the shelter as often as possible to look for your pet. Only you can positively identify your lost pet, we cannot guarantee that a description you give of your pet over the phone will lead to a positive identification by our staff. The shelter takes in over 4,500 animals a year and many animals look alike.
You can also register your lost pet online at: https://www.burkenc.org/2448/Report-A-Lost-Dog-Or-Cat
The most important thing to do to prevent your pet from becoming lost is to keep your cat indoors at all times and keep your dogs on a leash or inside a secure fence when not inside the home. Your pets should always wear a collar and ID tags, including a rabies tag. Be sure to keep the contact information on the tags current.
Calls are handled on a priority basis. How quickly an officer responds to a specific call depends not only upon the priority of the call, but how many calls of a higher priority are occurring at that time. For example, calls involving immediate injury or harm to a person from an animal or an injured animal are the highest priority. Conversely, calls regarding a dog running loose in the neighborhood without posing a threat generally take much longer to respond to.
If you have a stray animal on your property, you can contact Burke County Animal Control at (828) 438-5465 to come pick the animal up. Burke Animal Control will only pick-up stray animals, if the animal is owned by the caller then it is the owner’s responsibility to bring the animal to the shelter. The animal control officers will do their best to capture stray animals but doing so may require the setting of a trap if the animal runs from people or proves to be skittish. Animals can only be picked up if they are on the property of the caller or in a public space, if a stray animal runs into a neighbor’s yard then it cannot be picked up without that property owner’s permission.
Burke County Animal Control does not pick up dead animals. If an animal is dead on a roadway you can contact the NC Depart of Transportation (828) 438-6274 to pick up the dead animal if it is a state maintained roadway or if it is a roadway inside a city limits you can try to contact that city’s public works department. If an animal is found dead anywhere else, it is the responsibility of the property owner to properly dispose of the dead animal even if they are not the owner of the animal.
If you find an injured animal you are encouraged to keep your distance, even the nicest and most docile animal can become aggressive or bite people if it is in pain. When a sick or injured animal is picked up in most cases it will be taken back to the animal shelter to be evaluated. In some circumstances it may be necessary to euthanize an injured animal due to the severity of its injuries. If the animal is wearing tags then every effort will be made to contact the owner so they can come pick it up and take it to a vet.
Under North Carolina State Law all Cats, Dogs, and Ferrets over four months of age must be vaccinated against rabies. For more information on North Carolina Rabies laws click here.
We only provide rabies shots to animal that are claimed from the shelter and do not have an up-to-date rabies shot. We do NOT provide rabies shots to the general public. Contact your vet if you animal is not current on any of its shots, especially the state required rabies vaccination.
Animals that are classified as an Owner Surrender are typically kept in the shelter for a minimum of seventy-two (72) hours. However once an animal is surrendered by its owner, it can be placed for immediate adoption.
If someone is wanting to surrender their pet they must sign the form attesting the animal is theirs as well as provide proof of ownership which can include a photographic timeline, medical records, bill of sale, etc. If they cannot provide this, the animal will have to complete a stray hold of 72-hours before being placed up for adoption.
If an animal is surrendered by its owner, the animal can ONLY be returned to the same owner that surrendered the animal. The owner will be responsible for paying any fee’s or citations when claiming the animal. However once an animal is surrendered by its owner, it can be placed for immediate adoption. Once an animal has been placed for adoption, that animal can no longer be claimed by its former owner.
Residents of Burke County are allowed to set box traps on their own property to catch unwanted cats or dogs. If a resident sets their own trap they must bring the animal to the Burke County Animal Shelter, if a trap is set by Burke County Animal Control then they will pick the animal up, or if a trap is rented from Animal Control it is the responsibility of the person who rented the trap to bring the animal to the animal shelter.
Traps for catching unwanted cats and dogs can be borrowed from Burke County Animal Control via two options:
1. Contact the Animal shelter and request a trap be set on your property. Traps are set as they become available and prioritized based on risk to public safety.
2. Visit the animal shelter and rent a trap. Traps can be rented for a $35.00 refundable deposit. Traps are rented out on a first come first serve basis
Any wild animal caught in an animal control trap must be released on the property on which it was trapped. Any wild animal caught in a property owner’s trap must be handling according to the rules and regulations set forth by the North Carolina Wildlife Resource Commission for trapping if it is not going to be released.
No, any traps rented from Burke County Animal Control can only be used to catch cats or dogs. If you are having a problem with unwanted wildlife on your property you can purchase you own trap and trap the animals yourself provided you follow all rules and regulations set forth by the North Carolina Wildlife Resource Commission for trapping OR you can contact a license Wildlife Damage Control Agent.
Lost or stray animals are kept at the shelter for a minimum of seventy-two (72) hours barring extenuating circumstances pursuant to NCGS § 19A-32.1 (b)(2). After seventy-two (72) hours the animal is eligible for adoption.
Once an animal is turned into the animal shelter; it can only be claimed by its owner or be adopted. If you have turned an animal in and are not its owner the only way to claim that animal is the go through the adoption process.